Service LayerTechnologies

IT SUPPORT FOR NEW YORK BUSINESSES

Less tech trouble.
More business.

IT support for restaurants, shops and medical offices across the New York metro area. We install equipment and fix everyday problems. When an issue needs your technology provider, we help you work with them.

Local support across the New York metro area

A neighborhood café counter with a point-of-sale terminal
POS setup and troubleshooting

INSTALLATION THROUGH RETIREMENT

From choosing equipment to replacing it.

PlanChooseInstallSupportReplaceRetire

We help you choose equipment, get it installed, and keep it working. When it needs replacing, we can handle the new setup and arrange what happens to the old devices.

Equipment replacement and retirement

WHO WE HELP

Front counter to front desk.

POS terminals, office computers, printers, and Wi-Fi. We help with the equipment your staff uses every day.

Restaurants & cafés

POS installation, kitchen printers, order displays, and network troubleshooting before and after opening day.

IT for restaurants & cafés

Checkout support

Help with registers, barcode scanners, label printers, inventory workstations, and new store setups.

IT for retail & storefronts

Medical offices

Support for EHR workstations, printers, scanners, and office networks, with your software provider involved when needed.

IT for medical offices

WORKING WITH US

A local contact for your IT problems.

One local point of contact

When a problem involves your POS, internet, or EHR provider, we help explain the issue and work through it with them.

Help beyond installation

We can install your equipment, support it, and help replace or retire it when the time comes.

On-site when needed

Some problems need a visit. We arrange on-site work across the New York metro area when remote help is not enough.

Keep what works

We look at what you already have before recommending replacements. Sometimes a repair or a small change is enough.

TYPICAL PROJECTS

Some of the jobs we can handle.

Restaurant opening

Set up internet, Wi-Fi, registers, kitchen printers, and displays. Work with the vendors and test orders and payments before opening.

Replacing office computers

Choose new computers, set them up, and move the software and files your staff needs. Arrange data removal and collection of the old equipment.

Setting up several stores

Use the same checkout and back-office setup at each store, with records that make later support and upgrades easier.

Replacing medical office equipment

Replace office computers, printers, and scanners. Work with the EHR vendor and agree on any access to patient information before starting.

PROJECTS & SUPPORT

Choose the help you need.

Project

For an opening, move, installation, or equipment replacement. We agree on the work, cost, and schedule before starting.

One-off help

For a problem that needs attention or a single job. We discuss what needs doing and how it will be charged.

Regular support

For regular maintenance and support. We put the coverage, availability, and costs in writing so you know what is included.

How we work